Help/FAQ

General

  • What is PA Portfolio?
    • A: PA Portfolio is an online document storage and sharing tool that allows you to create an inventory of essential PA career information and documents that can be accessed anywhere, and securely shared with employers and potential employers from a desktop or smartphone.
  • Who can use it?
    • A: PA Portfolio is free for all AAPA members for as long as your membership is current. Nonmembers can purchase a PA Portfolio annual subscription for $95.
  • What happens to my data if my AAPA membership or paid subscription expires?
    • A: You will still have access to your information and documents, but you will not be able to add information or documents, use alerts, or share your information with others using the secure link feature.
  • What is my username & password?
    • A: Your PA Portfolio login credentials are the same username and password that you use to log in to aapa.org. If you have forgotten your login credentials or need assistance with your login information, please contact us at [email protected].
  • Which Internet browsers are supported by PA Portfolio?
    • A: PA Portfolio supports the following Internet browsers:
      • Internet Explorer (IE) 8/9/10/11
      • Firefox
      • Chrome
      • Safari
    • PA Portfolio does not support browser versions that are no longer supported by their manufacturer, such as Microsoft IE6 and IE7. For the application to display correctly, cookies and JavaScript must be allowed/enabled.
    • Please note that not all display problems are caused by browser incompatibility. Please consider that Internet connections, heavy traffic, viruses, spyware and bugs can all have an effect on how items are displayed.
  • What security measures are in place to ensure that my professional data is safe?
    • A: PA Portfolio is housed on AAPA servers that utilize best practices for management, security, communications redundancy, and back-up and recovery measures. Sharing and exporting of your data and documents from PA Portfolio is provided through a secure email link and requires a verification code to access.
  • Is there a mobile app for PA Portfolio?
    • A: There is not a mobile app for PA Portfolio at this time, but the website is mobile-friendly. You can use PA Portfolio from your mobile phone or tablet to do just about anything, including: uploading and sharing your career documents, setting alerts, and updating your profile information.

My Profile

  • Why is my profile information already complete?
    • A: PA Portfolio pulls information from your AAPA account the first time you log in including your name, address, phone and email address. This information will be displayed when you create a Portfolio to share documents with others.
  • Can I change my profile information?
    • A: You can change all information except for your name, which must stay as your legal name for credentialing purposes. To change your name as displayed, contact AAPA Customer Care at [email protected], and note that you wish to update your name, and provide documentation, such as a photo or copy of your driver’s license, or marriage certificate.

Uploading Documents

  • Why am I asked to provide information for every document I upload?
    • A: When you create a Portfolio to share information, this data will be displayed above the image of your uploaded document. It also allows you to store and share key professional information – a certificate issuance date, expiration date, etc., without uploading or sharing an accompanying document.
  • How do I edit or delete information and documents that I have added?
    • A: Click the button to edit the information in an entry. Click the button to delete the entire record.
  • Can I retrieve information and documents after they have been deleted?
    • A: No. Once you delete a record, it cannot be retrieved.
  • How can I get a list of all the documents I have stored in PA Portfolio?
    • A: Use the Share/Create a Portfolio feature, place a check mark beside all your records, and then use the Download a PDF link to export the inventory listing.
  • How do I upload my CME activities into PA Portfolio?
    • A: Yes, you can upload your CME activities into PA Portfolio in several ways:
      • AAPA Learning Central CME: Learning Central and PA Portfolio are now fully synced as of June 30, 2020, so you no longer need to manually upload your AAPA CME. Any AAPA CME certificates you've completed will automatically populate into the AAPA CME Transcript section under the CME tab of your Portfolio.
        In this section, you’ll find the ability to view, share, and download your AAPA CME transcripts, which include all associated certificates.
        For those who have used this section prior to the June 30, 2020 integration, you’ll notice that any AAPA CME you previously entered manually will also appear in the Self Reported CME section. This is a duplicate record that will remain there unless you choose to delete it.
      • Self Reported CME/CME Transcript: For a complete record of all your CME in PA Portfolio, you can manually upload any non-AAPA CME certificates to the Self Reported CME section and add any non-AAPA CME transcripts to the CME Transcript section.
      All your CME can be viewed, downloaded, or shared from either the CME or Share sections of PA Portfolio.

Setting Alerts

Sharing Your Information

Terms of Use | Privacy Policy
Copyright 2020, American Academy of PAs

Terms of Use | Privacy Policy
Copyright 2017, American Academy of PAs