Help/FAQ

General

  • What is PA Portfolio?
    • A: PA Portfolio is an online document storage and sharing tool that allows you to create an inventory of essential PA career information and documents that can be accessed anywhere, and securely shared with employers and potential employers from a desktop or smartphone.
  • Who can use it?
    • A: PA Portfolio is free for all AAPA members for as long as your membership is current. Nonmembers can purchase a PA Portfolio annual subscription for $95.
  • What happens to my data if my AAPA membership or paid subscription expires?
    • A: You will still have access to your information and documents, but you will not be able to add information or documents, use alerts, or share your information with others using the secure link feature.
  • What is my username & password?
    • A: Your PA Portfolio login credentials are the same username and password that you use to log in to aapa.org. If you have forgotten your login credentials or need assistance with your login information, please contact us at customercare@aapa.org.
  • Which Internet browsers are supported by PA Portfolio?
    • A: PA Portfolio supports the following Internet browsers:
      • Internet Explorer (IE) 8/9/10/11
      • Firefox
      • Chrome
      • Safari
    • PA Portfolio does not support browser versions that are no longer supported by their manufacturer, such as Microsoft IE6 and IE7. For the application to display correctly, cookies and JavaScript must be allowed/enabled.
    • Please note that not all display problems are caused by browser incompatibility. Please consider that Internet connections, heavy traffic, viruses, spyware and bugs can all have an effect on how items are displayed.
  • What security measures are in place to ensure that my professional data is safe?
    • A: PA Portfolio is housed on AAPA servers that utilize best practices for management, security, communications redundancy, and back-up and recovery measures. Sharing and exporting of your data and documents from PA Portfolio is provided through a secure email link and requires a verification code to access.
  • Is there a mobile app for PA Portfolio?
    • A: There is not a mobile app for PA Portfolio at this time, but the website is mobile-friendly. You can use PA Portfolio from your mobile phone or tablet to do just about anything, including: uploading and sharing your career documents, setting alerts, and updating your profile information.

My Profile

  • Why is my profile information already complete?
    • A: PA Portfolio pulls information from your AAPA account the first time you log in including your name, address, phone and email address. This information will be displayed when you create a Portfolio to share documents with others.
  • Can I change my profile information?
    • A: You can change all information except for your name, which must stay as your legal name for credentialing purposes. To change your name as displayed, contact AAPA Customer Care at customercare@aapa.org, and note that you wish to update your name, and provide documentation, such as a photo or copy of your driver’s license, or marriage certificate.

Uploading Documents

Setting Alerts

Sharing Your Information

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Copyright 2018, American Academy of PAs

Terms of Use | Privacy Policy
Copyright 2017, American Academy of PAs